COVID-19 Community Hotline:

Care Brings Us Closer

A Message from ThedaCare

With rising concerns for coronavirus (COVID-19), ThedaCare wants you to rest assured that exceptional care remains right where you need it — close to home. We’re working closely with leading health organizations to monitor conditions in our area and minimize potential exposure and its impact on our health and the health of our families and community.

Staying well-informed and communicative in uncertain times keep us all closer as we work together to reduce the spread of COVID-19. Here, we have compiled the best available recommendations — including symptom and prevention information, frequently asked questions, and the latest news from our clinical collaborator, the Mayo Clinic — to help keep you and your loved ones safe.

Call our COVID-19 Community Hotline:

Care options, testing and symptom information as well as mental health resources for the communities we serve.


What to Do About COVID-19

Know the symptoms and how to get treatment

Patients with COVID-19 may experience mild to severe respiratory illness. Common symptoms include:





Shortness of Breath

For those experiencing mild or moderate symptoms, ThedaCare recommends the following steps:

Do NOT go directly to the ER

Call your primary health care provider

Wait for his or her instruction before visiting a clinic

Calling your primary care provider ensures teams can review your condition on the phone and minimize possible exposure to other patients and team members if you must report to the clinic. In many cases, the most appropriate course is to treat mild symptoms at home and reduce the risk of spreading COVID-19 to others.

Male doctor standing in hallway

Call 911 if experiencing SEVERE symptoms*:

  • Difficulty breathing or shortness of breath
  • Persistent chest pain or pressure
  • Extreme confusion or fatigue
  • Bluish lips or face

*Consult your provider for any other severe or concerning symptom

Online Care Options

Check Your Symptoms

Submit symptoms for review — and receive a recommendation for next steps.

Convenient eVisits

Quickly receive a customized care plan from ThedaCare — no appointment necessary.

Real-Time Video Visits

Discuss your symptoms with a care provider in real time from the comfort of your own home.

Unsure about which care option is best for you?

As the situation rapidly changes, ThedaCare is working to make care more accessible for the communities we serve. We recommend checking back as we’ll be keeping this site updated with the latest news, updates and resources for you. 

Doing Our Part

Together, we can all help reduce the impact of COVID-19

The best way to minimize the risk of exposure is to practice everyday preventative behaviors — and encourage others to do the same.

prevention icon social distance

Practice social distancing

Practice good respiratory etiquette

Practice good respiratory etiquette

Stay home when you are sick

Stay home when you are sick

Continue thorough hand washing

Avoid touching your eyes, nose and mouth

Avoid touching your eyes, nose and mouth

Clean frequently touched surfaces

Clean frequently touched surfaces

Mayo Clinic Care Network logo


Here you can access the latest COVID-19 updates from ThedaCare and our clinical collaborator, Mayo Clinic, as well as prevention tips, facts and other healthcare resources.

Patient and Visitor

Visitor Information

What you need to know before visiting patients at ThedaCare


News and Updates

ThedaCare news releases and press contact information