Visitor Information
Protecting Patients and Providers
Current Visitor Restrictions at ThedaCare Locations
At ThedaCare, the first priority is protecting the health and wellness of our patients, team members and visitors.
As we continue to see a decline of COVID-19 cases in our communities, ThedaCare is now in a position to allow additional visitor options throughout the system. For non-COVID patients, visitor restrictions will return to normal, pre-pandemic guidelines.
To ensure safety precautions, no visitors will be permitted for COVID-positive patients, except limited, approved, pre-arranged visitation for end of life. Those situations will be pre-arranged through care teams.
Visitor restrictions and screening guidelines will continue to be assessed on a regular basis.
As of April 24, 2023, mandatory masking at all ThedaCare facilities has been discontinued. For those who wish to continue masking, they are welcome to do so. Please note, masking may be required during some situations.
Restrictions By Location
- Masking is required for patients, visitors and team members who may have respiratory illness or symptoms similar to COVID-19 or Influenza, have been exposed to someone with COVID-19 in the last 10 days, and/or who work or live in an are that is experiencing a COVID-19 outbreak.
- Patients and guests must wear a mask throughout their visit if the facility is currently experiencing a COVID-19 outbreak.
- Please do not visit, or accompany patients, if you are experiencing common COVID-19 symptoms, including: Fever, chills, cough, shortness of breath, headache, sore throat, nasal congestion, runny nose, etc. Call your primary care provider to direct you to appropriate care. Additional restrictions may be imposed based on the clinical status of the patient or provider judgment.
- Visitors are permitted.
- For the protection of residents, limited visitors are recommended.
- Visitors will be screened and masks are required.
- All visits must occur in resident rooms or designated area.
- Please do not visit if you are experiencing COVID-19 symptoms.
- COVID-19 or Respiratory Symptoms: Two parents/guardians are allowed to accompany a minor, or a patient with a medical need (intellectual and/or developmental disability, cognitive impairment or limited mobility). Visitors should speak with the patient’s clinical team if the patient requires additional assistance.
- Other Emergency Department Patients: Two visitors are allowed to accompany a patient.
- Masking is required for patients, visitors and team members who may have respiratory illness or symptoms similar to COVID-19 or Influenza, have been exposed to someone with COVID-19 in the last 10 days, and/or who work or live in an are that is experiencing a COVID-19 outbreak.
- Patients and guests must wear a mask throughout their visit if the facility is currently experiencing a COVID-19 outbreak.
- Please do not visit, or accompany patients, if you are experiencing common COVID-19 symptoms, including: Fever, chills, cough, shortness of breath, headache, sore throat, nasal congestion, runny nose, etc. Call your primary care provider to direct you to appropriate care. Additional restrictions may be imposed based on the clinical status of the patient or provider judgment.
- Masking is required for patients, visitors and team members who may have respiratory illness or symptoms similar to COVID-19 or Influenza, have been exposed to someone with COVID-19 in the last 10 days, and/or who work or live in an are that is experiencing a COVID-19 outbreak.
- Patients and guests must wear a mask throughout their visit if the facility is currently experiencing a COVID-19 outbreak.
- Please do not visit, or accompany patients, if you are experiencing common COVID-19 symptoms, including: Fever, chills, cough, shortness of breath, headache, sore throat, nasal congestion, runny nose, etc. Call your primary care provider to direct you to appropriate care. Additional restrictions may be imposed based on the clinical status of the patient or provider judgment.
- All visitors to Cancer Care or Outpatient Infusion centers must be 12 years or older, unless an exception has been granted in advance of the appointment. Visitors under the age of 18 must be accompanied by an adult.
ThedaCare understands exceptions may need to be made on a case-by-case basis.
Resources
Here you can access the latest COVID-19 updates from ThedaCare and our clinical collaborator, Mayo Clinic, as well as prevention tips, facts and other healthcare resources.
Care Options
ThedaCare offers a variety of online care options for both new and current patients