Our Promise: To Protect Your Health

You deserve health care that addresses all of your concerns – no matter what arises. That’s why ThedaCare remains adaptive to change, finding new ways to help you see the providers you know and trust and taking steps to keep you safe when visiting our facilities.

masked doctor sits with masked patient

Safe, Convenient Care Options

We’re continuously making it more convenient for you and your family to get health care — no matter where or when you need it.

Virtual Care

We’ve increased virtual visit capacity so you can get the care you need from the safety of your own home.

Expanded Scheduling

Scheduling and registration services are now available Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 8:00 a.m. to 4:00 p.m.

Expedited Lab Work

We’ve reduced the amount of time you need to spend in our facilities by performing quick blood draws at our clinics.


To limit the time you spend at the registration desk, we’ve increased our eCheck-In services (available through MyThedaCare.org).

Keeping You Safe While Visiting ThedaCare

To protect our patients, team members and communities from potential exposure to COVID-19 when visiting our facilities, ThedaCare has implemented several safety measures, including procedural changes, enhanced cleaning protocols and increased testing.

Mask Requirements

As of April 24, 2023, mandatory masking at all ThedaCare facilities has been discontinued. For those who wish to continue masking, they are welcome to do so. Please note, masking may be required during some situations.

masked and gloved employee sprays disinfectant on glass and surfaces inside medical facility


We disinfect exam rooms after every patient, and clean high-touch surfaces throughout our buildings more frequently and thoroughly than ever before.

doctor wearing mask checks throat of young patient also wearing mask and sitting next to masked female parent or guardian

Visitor Restrictions

Visitor restrictions remain in place at all facilities. Learn more about current visitor restrictions.

two masked females look at a digital device inside medical facility

Increased Testing

Per CDC priority recommendations and clinical indications, COVID-19 testing availability has been expanded. Learn more about testing at ThedaCare.

At ThedaCare, our top priority is making outstanding care convenient for our community. If you need care, do not have a primary care doctor and cannot access our virtual care services for any reason, call our Community Hotline.

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COVID-19 Resources

Here you can access the latest COVID-19 updates from ThedaCare and our clinical collaborator, Mayo Clinic, as well as prevention tips, facts and other healthcare resources.