Providing Safe Care
Taking Care for Your Safety
ThedaCare has adopted new procedures to safely provide care for our communities while protecting patients from potential exposure to COVID-19. Learn more about the steps we’re taking.
Care in everything we do
In our phased approach to reopening facilities and resuming care services – including essential surgeries, primary care and other specialties and diagnostics – your health and safety remains our top priority.
Steps we’re taking
Implementing screenings, temperature checks and mask requirements for everyone who enters a ThedaCare facility, and continuing visitor restrictions
Continuing designated facilities to isolate and provide care for COVID-19 patients, apart from other procedures and services
Emphasizing the importance of social distancing among staff during off-hours, to reduce their risk of exposure
Ensuring availability and proper use of PPE to protect patients and caregivers alike
Testing all surgery patients for COVID-19 prior to procedure; if a patient tests positive, their surgery will be delayed, unless urgent
Increasing virtual visit capacity and encouraging patients to consider these options to get the care they need from the safety of their home
Know your options
Whether you’re an existing ThedaCare patient who has needed to defer care or a new patient seeking diagnosis or treatment, ThedaCare is here to provide the care you and your family need, when you need it most.
Current patients
- If care for you or a loved one has been deferred or is scheduled for a date in the near future, contact your care provider to learn more
- If the need for care arises, explore our online care options or call your primary care provider for a recommendation on next steps
New patients
- Schedule a convenient video visit to speak with one of our trusted providers face-to-face, from the comfort and safety of your home
- Use our online symptom checker if you are concerned about possible symptoms of COVID-19
If you are experiencing a medical emergency or life-threatening symptoms, call 911.
Get the care you need in one connection
ThedaCare offers online care options to help you easily connect you with our trusted providers and get the care you need in a way that’s safe and comfortable. Our providers are available to diagnose and treat a wide variety of conditions when — and how — it’s most convenient for you.
Contact Us
At ThedaCare, our top priority is making outstanding care convenient for everyone. If you need care, do not have a primary care doctor and cannot access online care options for any reason, call our COVID-19 Community Hotline.
COVID-19 Resources
Here you can access the latest COVID-19 updates from ThedaCare and our clinical collaborator, Mayo Clinic, as well as prevention tips, facts and other healthcare resources.
Visitor Information
What you need to know before visiting patients at ThedaCare
